Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Asked by Jan over 12 years ago

I am not sure why you are getting poor service. If you are referring to mail being fwded from your old ZIP to your new address, it sometimes takes a little time and only certain classes of mail are forwarded (mainly first and periodicals class). If the mail is addressed to your new address, I don't know why you wouldn't get it. If this persists, you may want to contact your local PO, though I am never sure that results in any improvement.

945 Votes

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

Asked by FF about 12 years ago

When I first applied to the USPS, it was paper applications (1998). I rcvd notices where to appear for the exams and interview and physical exam. Regarding the qs I rcv here, you make a great point. I am no expert in most of the nuances of shipping, tracking, and regulations. They can call the 800# and hopefully get a satisfactory answer. It doesnt bother me to rcv those q's but as you can tell, I don't always know the answer.

945 Votes

I enjoy officework and paperwork, and in particular "tracking things down" (detective work). The dead letter department for instance, might be really interesting. How does one find a PO office job, especially such as the above?

Asked by KaneKat almost 12 years ago

I don't know how one would get the job in the dead letter office tracking things down. That would likely be a clerk position which may become internally available after working for awhile at another position.

944 Votes

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

Asked by ewawa almost 12 years ago

I have never heard of this happening and wouldn't think that a carrier should be doing that. I think a unit owner should be allowed to accept mail at their address for whomever they want. I have no legal education in this matter so I can't tell you if i's legal or not, just that it comes across to me as inappropriate. I just have very little faith how far you would get in a complaint about this to the letter carrier, your HOA, or building management or your local PO.

941 Votes

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My co-workers and I have different opinions, I think the majority of routes in suburban areas are curbside(where the mailman drives to each mailbox and drops the mail) would you say this is true?

Asked by Mark almost 12 years ago

In my opinion, the majority of suburban mailboxes are curbside so the letter carrier can deliver the mail without having to get out of his/her truck. Where I work Is fairly mixed between curbside delivery and door delivery but I would suggest that all new construction would have either curbside (mounted) delivery or a centralized cluster box unit method of delivery. This answer is mainly my opinion and not based on scientific research.

940 Votes

What do the six colors for case blocks mean?
Red, Blue, Green, Yellow, Orange, White.

Thanks.

Asked by musicnmustangs over 11 years ago

I think you mean in our carrier cases when we sort the mail in the post office, we use different color plastic tabs or colored bars to put in the case to indicate the status of certain addresses. Some carriers are better at using these than others and I don't think it's mandatory, but I think it is a great tool to help the carrier remember any changes on the route and to communicate that information for any substitute letter carrier.

The following is my understanding of the colors:

Red=I don't know

Green=Hold Mail

Yellow=Certain name at that address has/had a forwarding order on file (In our colored tabs, you can actually put a small tab of paper in there with the name of the family/individual/business that has a forwarding order on file)

Orange=Vacant Address-Do not deliver anymail here

White=Unknown

937 Votes

Does the USPS do random drug testing?

Asked by Molly almost 12 years ago

Yes, before one is hired they are often given a drug test. I have not been tested since but imagine it is is possible that I could be given one at anytime.

937 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

I enjoy officework and paperwork, and in particular "tracking things down" (detective work). The dead letter department for instance, might be really interesting. How does one find a PO office job, especially such as the above?

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

Also on Jobstr...

My co-workers and I have different opinions, I think the majority of routes in suburban areas are curbside(where the mailman drives to each mailbox and drops the mail) would you say this is true?

What do the six colors for case blocks mean?
Red, Blue, Green, Yellow, Orange, White.

Thanks.

Does the USPS do random drug testing?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

I enjoy officework and paperwork, and in particular "tracking things down" (detective work). The dead letter department for instance, might be really interesting. How does one find a PO office job, especially such as the above?

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

Also on Jobstr...

My co-workers and I have different opinions, I think the majority of routes in suburban areas are curbside(where the mailman drives to each mailbox and drops the mail) would you say this is true?

What do the six colors for case blocks mean?Red, Blue, Green, Yellow, Orange, White.Thanks.

Does the USPS do random drug testing?

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What do the six colors for case blocks mean?
Red, Blue, Green, Yellow, Orange, White.

Thanks.