Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Why is it important to be a role model and expert to achieve qsc in your restaurant

Asked by Ruth00 over 10 years ago

I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.

870 Votes

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Asked by BG about 11 years ago

BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.

2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.

Thanks for the question.

869 Votes

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

Asked by In Need of Help almost 11 years ago

I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.

869 Votes

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Asked by bryce almost 12 years ago

If I had the mail somewhat accessible in an easy manner and if I knew who they were (which I usually do since I dsliver the same route daily) then I would hand them their mail. This doesn't happen very often though. If their house is later in the route and their mail isn't quickly accessible, I don't go out of my way to give them their mail that far ahead of time. I may make an exception if it is asked once in awhile, but not on a regular basis.

868 Votes

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I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 11 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

867 Votes

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Asked by Mike almost 12 years ago

I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.

866 Votes

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Asked by Rich about 12 years ago

I don't think you should be doomed if you were unable to complete such a large route. Usually the management would request that you call the post office if you require any extra time or assistance in completing a route that you are unfamiliar with. I would hope there would be no discipline in the situation that you just described.

865 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Why is it important to be a role model and expert to achieve qsc in your restaurant

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Also on Jobstr...

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Why is it important to be a role model and expert to achieve qsc in your restaurant

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Also on Jobstr...

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Mailman DaveI am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

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Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?